payment
Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Deutschland (Germany), Österreich (Austria), Schweiz (Switzerland), Albanien (Albania),Andorra, Belgien(Belgium), Bulgarien (Bulgaria), Kroatien(Croatia), Tschechische Republik (Czech Republic), Dänemark(Denmark), Estland(Estonia), Faröer Inseln (Faroe Islands), Finnland (Finland), Frankreich (France), Georgien(Georgia), Griechenland (Greece), Ungarn(Hungary), Island (Iceland), Irland(Ireland (26 of 26 counties)), Insel Man (Isle Of Man), Italien (Italy(110 of 110 provinces)), Lettland (Latvia), Liechtenstein, Lithuania(Lithauen), Luxemburg (Luxembourg), Mazedonien (Macedonia), Malta (Republic of Malta), Monaco, Niederlande (Netherlands), Norwegen (Norway), Polen(Poland), Portugal(20 of 20 regions), Rumänien (Romania(42 of 42 counties)), San Marino, Serbien (Serbia), Slowakei (Slovakia), Slowenien (Slovenia), Spanien (Spain(52 of 52 provinces)), Schweiden (Sweden), Großbritannien (United Kingdom), Anguilla, Antigua und Barbuda (Antigua and Barbuda), Argentinien (Argentina (24 of 24 provinces)), Aruba, Australien (Australia (8 of 8 states/territories)), Bahamas, Barbados, Belize, Bermuda, Bolivien (Bolivia), Bonaire, Sankt Eustatius undSaba (Sint Eustatius and Saba), Brasilien (Brazil (27 of 27 states)), Kanada (Canada (13 of 13 provinces/territories)), Cayman Islands, Chile, Kolumbien (Colombia (33 of 33 provinces)), Costa Rica, Kuba (Cuba), Curaçao, Dominica, Dominikanische Republik (Dominican Republic), Ecuador, El Salvador, Falkland Inseln (Falkland Islands (Malvinas)), Französisch Guayana (French Guiana), Grenada, Guatemala (22 of 22 regions), Guyana, Haiti, Honduras, Jamaika (Jamaica), Martinique, Mexiko (Mexico (32 of 32 states)), Montserrat, Niederländische Antillen (Netherlands Antilles), Neuseeland (New Zealand (16 of 16 regions)), Nicaragua, Panama (13 of 13 regions), Paraguay, Peru (26 of 26 regions), Saint Barthélemy, Saint Kitts und Nevis (Saint Kitts And Nevis), Saint Lucia, Saint Martin, Saint Pierre und Miquelon (Saint Pierre And Miquelon), St. Maarten( Sint Maarten), St. Vincent, Suriname, Trinidad und Tobago ( Trinidad and Tobago ), Turks und Caicos Inseln (Turks and Caicos Islands), Vereinigte Staaten von Amerika (United States (62 of 62 states/territories)), United States Minor Outlying Islands, Uruguay, Venezuela, Britische Jungferninseln (Virgin Island British).
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
- DHL Package = €4.99
- DHL Merchandise Post = €3.49
- Free shipping (from a total value of €150)
- Order value up to €19.98 = €3.49
- Order value over €19.98 =€4.99 From an order value of €150.00 onwards, we provide free shipping.
Deliveries to foreign countries:
Anguilla, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Barbados, Belize, Bermuda, Bolivien, Bonaire, Sint Eustatius und Saba, Brasilien, Kanada, Kaimaninseln, Chile, Kolumbien, Costa Rica, Curaçao, Dominica, Dominikanische Republik, Ecuador, El Salvador, Falklandinseln, Französisch-Guayana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaika, Martinique, Mexiko, Montserrat, Neuseeland (16 von 17 Regionen), Nicaragua, Panama, Paraguay, Peru, St. Barthélemy, St. Kitts und Nevis, St. Lucia, St. Martin, St. Pierre und Miquelon, Sint Maarten, St. Vincent und die Grenadinen, Suriname, Trinidad und Tobago, Turks- und Caicosinseln, Amerikanische Überseeinseln, Uruguay, Venezuela, Britische Jungferninseln, Ukraine, Thailand, Malaysia, Russland, Singapur, Israel, Vereinigtes Königreich
- Order value up to €10.00 = €6.99
- Order value over €10.00 = €7.49
- Order value over €44.98 = €36.99
- Order value over €299.99 = €53.99
- Order value over €649.99 = €79.99
- Order value over €1299.00 = Free shipping.
Albanien, Andorra, Belgien, Bulgarien, Kroatien, Tschechien, Dänemark, Estland, Färöer, Finnland, Frankreich, Georgien, Griechenland, Ungarn, Island, Irland, Isle of Man, Italien, Lettland, Liechtenstein, Litauen, Luxemburg, Nordmazedonien, Malta, Monaco, Niederlande, Norwegen, Polen, Portugal, Rumänien, San Marino, Serbien, Slowakei, Slowenien, Spanien, Schweden
EU:
- Order value up to €10.00 = €6.99
- Order value over €10.00 = €7.49
- Order value over €44.98 = €13.99
- Order value over €200.00 = Free shipping
Exceptions:
Austria:
- Order value up to €10.00 = €6.99
- Order value over €10.00 = €7.49
- Order value over €44.98 = €13.99
- Order value over €200.00 = Free shipping
Switzerland:
- Order value up to €10.00 = €6.99
- Order value over €10.00 = €7.49
- Order value over €44.98 = €26.99
- Order value over €249.99 = Free shipping
USA:
- Order value up to €10.00 = €6.99
- Order value over €10.00 = €7.49
- Order value over €44.98 = €36.99 (Sea) or €52.99 (Air)
Countries mentioned above outside the EU:
- Order value up to €10.00 = €6.99
- Order value over €10.00 = €7.49
- Order value over €44.98 = €36.99
- Order value over €299.99 = €53.99
- Order value over €649.99 = €79.99
- Order value over €1299.00 = Free shipping.
Delivery periods
For goods customised according to customer requirements, the revised submission will be made within 7-14 days following conclusion of the contract, execution of the design work and delivery of the goods within 30-60 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 7-14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
- Payment via credit card
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)
- Payment by invoice (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
- ShopPay, eps Überweisung, Ideal, Bankcontact
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.