payment
The following conditions apply:
Domestic delivery (Germany) and to the following countries : Germany (Germany), Austria (Austria), Switzerland (Switzerland), Albania (Albania), Andorra, Belgium (Belgium), Bulgaria (Bulgaria), Croatia (Croatia), Czech Republic (Czech Republic), Denmark(Denmark), Estonia(Estonia), Faroe Islands (Faroe Islands), Finland (Finland), France (France), Georgia(Georgia), Greece (Greece), Hungary(Hungary), Iceland (Iceland), Ireland(Ireland (26 of 26 counties)), Isle of Man (Isle Of Man), Italy (Italy(110 of 110 provinces)), Latvia (Latvia), Liechtenstein, Lithuania(Lithuania), Luxembourg (Luxembourg), Macedonia (Macedonia), Malta (Republic of Malta), Monaco, Netherlands (Netherlands), Norway (Norway), Poland(Poland), Portugal(20 of 20 regions), Romania (Romania(42 of 42 counties)), San Marino, Serbia (Serbia), Slovakia (Slovakia), Slovenia (Slovenia), Spain (Spain(52 of 52 provinces)), Sweden (Sweden), Great Britain (United Kingdom), Anguilla, Antigua and Barbuda (Antigua and Barbuda), Ar gentina (Argentina (24 of 24 provinces)), Aruba, Australia (Australia (8 of 8 states/territories)), Bahamas, Barbados, Belize, Bermuda, Bolivia (Bolivia), Bonaire, Saint Eustatius and Saba (Sint Eustatius and Saba) , Brazil (Brazil (27 of 27 states)), Canada (Canada (13 of 13 provinces/territories)), Cayman Islands, Chile, Colombia (Colombia (33 of 33 provinces)), Costa Rica, Cuba (Cuba), Curaçao , Dominica, Dominican Republic (Dominican Republic), Ecuador, El Salvador, Falkland Islands (Falkland Islands (Malvinas)), French Guiana (French Guiana), Grenada, Guatemala (22 of 22 regions), Guyana, Haiti, Honduras, Jamaica ( Jamaica), Martinique, Mexico (Mexico (32 of 32 states)), Montserrat, Netherlands Antilles (Netherlands Antilles), New Zealand (16 of 16 regions)), Nicaragua, Panama (13 of 13 regions), Paraguay, Peru (26 of 26 regions), Saint Barthélemy, Saint Kitts and Nevis (Saint Kitts And Nevis), Saint Lucia, Saint Martin, Saint Pierre and Miquelon (Sai nt Pierre And Miquelon), St. Maarten( Sint Maarten), St. Vincent, Suriname, Trinidad and Tobago ( Trinidad and Tobago ), Turks and Caicos Islands (Turks and Caicos Islands), United States of America (United States (62 of 62 states/territories)), United States Minor Outlying Islands, Uruguay, Venezuela, British Virgin Islands (Virgin Island British) .
Shipping (including statutory VAT)
Domestic deliveries (Germany):
DHL package €4.99
Goods post DHL €3.49
free shipping (from 150 Euro value of goods)
Value of goods up to €19.98 = €3.49
Goods value over €19.98 = €4.99
From an order value of €150.00 we deliver free of charge.
Deliveries abroad :
Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador , El Salvador, Falkland Islands, French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, New Zealand (16 of 17 regions), Nicaragua, Panama, Paraguay, Peru, St. Barthélemy, St. Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Sint Maarten, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, US Overseas Islands, Uruguay, Venezuela, British Virgin Islands, Ukraine , Thailand, Malaysia, Russia, Singapore, Israel, United Kingdom
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Goods value over €44.98 = €36.99
Goods value over €299.99 = €53.99
Goods value over €649.99 = €79.99
Goods value over 1299.00 = free shipping
Albania, Andorra, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden
EU
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Goods value over €44.98 = €13.99
Value of goods over €200.00 = free shipping
Exceptions:
Austria:
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Goods value over €44.98 = €13.99
Value of goods over €200.00 = free shipping
Switzerland:
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Goods value over €44.98 = €26.99
Goods value over 249.99 = free shipping
USA
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Value of goods over €44.98 = €36.99 (sea) or €52.99 (air)
Above countries outside the EU:
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Goods value over €44.98 = €36.99
Goods value over €299.99 = €53.99
Goods value over €649.99 = €79.99
Goods value over 1299.00 = free shipping
delivery times
In the case of goods designed individually according to customer requirements, the correction template is created within 7-14 days after the conclusion of the contract, the design work is carried out and the goods are delivered within 30-60 days after release of the correction template (if advance payment has been agreed, after the time of your payment order), unless otherwise stated in the respective offer.
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 3-5 days, for deliveries abroad within 7-14 days after the conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment options
- Payment in advance by bank transfer
- Payment by credit card
- Payment by immediate transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
- ShopPay, eps transfer, Ideal, Bankcontact
More payment details
When paying by credit card your credit card account will be debited upon conclusion of the contract.
If you have any questions, you will find our contact details in the imprint.
Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighboring countries: Deutschland (Germany), Österreich (Austria), Schweiz (Switzerland), Albania (Albania),Andorra, Belgium(Belgium), Bulgaria (Bulgaria), Croatia(Croatia), Czech Republic (Czech Republic), Denmark(Denmark), Estonia(Estonia), Faroe Islands (Faroe Islands), Finland (Finland), France (France), Georgia(Georgia), Greece (Greece), Hungary(Hungary), Iceland (Iceland), Ireland(Ireland (26 of 26 counties)), Isle of Man (Isle Of Man), Italy (Italy(110 of 110 provinces)), Latvia (Latvia), Liechtenstein, Lithuania(Lithuania), Luxembourg (Luxembourg), Macedonia (Macedonia ), Malta (Republic of Malta), Monaco, Netherlands (Netherlands), Norway (Norway), Poland(Poland), Portugal(20 of 20 regions), Romania (Romania(42 of 42 counties)), San Marino, Serbia ( Serbia), Slovakia (Slovakia), Slovenia (Slovenia), Spain (Spain(52 of 52 provinces)), Sweden (Sweden), Great Britain (United Kingdom), Anguilla, Antigua and Barbuda (An Tigua and Barbuda), Argentina (Argentina (24 of 24 provinces)), Aruba, Australia (Australia (8 of 8 states/territories)), Bahamas, Barbados, Belize, Bermuda, Bolivia (Bolivia), Bonaire, Saint Eustatius and Saba ( Sint Eustatius and Saba), Brazil (Brazil (27 of 27 states)), Canada (Canada (13 of 13 provinces/territories)), Cayman Islands, Chile, Colombia (Colombia (33 of 33 provinces)), Costa Rica, Cuba (Cuba), Curaçao, Dominica, Dominican Republic (Dominican Republic), Ecuador, El Salvador, Falkland Islands (Falkland Islands (Malvinas)), French Guiana (French Guiana), Grenada, Guatemala (22 of 22 regions), Guyana, Haiti , Honduras, Jamaica (Jamaica), Martinique, Mexico (Mexico (32 of 32 states)), Montserrat, Netherlands Antilles (Netherlands Antilles), New Zealand (New Zealand (16 of 16 regions)), Nicaragua, Panama (13 of 13 regions ), Paraguay, Peru (26 of 26 regions), Saint Barthélemy, Saint Kitts and Nevis (Saint Kitts And Nevis), Saint Lucia, Saint Martin, Saint Pi erre and Miquelon (Saint Pierre And Miquelon), St. Maarten( Sint Maarten), St. Vincent, Suriname, Trinidad and Tobago ( Trinidad and Tobago ), Turks and Caicos Islands (Turks and Caicos Islands), United States of America (United States (62 of 62 states/territories)), United States Minor Outlying Islands, Uruguay, Venezuela, British Virgin Islands (Virgin Island British).
Dispatch costs (including legally applicable VAT)
Domestic deliveries (Germany):
DHL package €4.99
Goods post DHL €3.49
free shipping (from 150 Euro value of goods)
Value of goods up to €19.98 = €3.49
Goods value over €19.98 = €4.99
From an order value of €150.00 onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador , El Salvador, Falkland Islands, French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, New Zealand (16 of 17 regions), Nicaragua, Panama, Paraguay, Peru, St. Barthélemy, St. Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Sint Maarten, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, US Overseas Islands, Uruguay, Venezuela, British Virgin Islands, Ukraine , Thailand, Malaysia, Russia, Singapore, Israel, United Kingdom
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Goods value over €44.98 = €36.99
Goods value over €299.99 = €53.99
Goods value over €649.99 = €79.99
Goods value over 1299.00 = free shipping
Albania, Andorra, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden
EU
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Goods value over €44.98 = €13.99
Value of goods over €200.00 = free shipping
Exceptions:
Austria:
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Goods value over €44.98 = €13.99
Value of goods over €200.00 = free shipping
Switzerland:
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Goods value over €44.98 = €26.99
Goods value over 249.99 = free shipping
USA
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Value of goods over €44.98 = €36.99 (sea) or €52.99 (air)
Above countries outside the EU:
Value of goods up to €10.00 = €6.99
Goods value over €10.00 = €7.49
Goods value over €44.98 = €36.99
Goods value over €299.99 = €53.99
Goods value over €649.99 = €79.99
Goods value over 1299.00 = free shipping
Delivery periods
For goods customized according to customer requirements, the revised submission will be made within 7-14 days following conclusion of the contract, execution of the design work and delivery of the goods within 30-60 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 7-14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted payment options
- Prepayment via transfer
- Payment via credit card
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)
- Payment by invoice (via Klarna)
- Pay via Google Pay
- Payment via Apple Pay
- ShopPay, eps transfer, Ideal, Bankcontact
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.